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Your Team

Our Expertise. Your Advantage.



Dan is the owner and director of Suretimes. You could say he has insurance in his veins because he’s been at it for over 30 years. In his spare time, he likes to mountain bike, braai and take his boat out for a spin.


Binder Manager

As Key Individual and Binder Manager, Diane is your go-to insurance expert. She’s always on hand to help with complex Commercial & Personal Lines questions. In her downtime, she enjoys spending quality time with her daughters.



Lucia can help you with quotes, policy changes or finding the most competitive rates. Contacting her will probably save you time, aggravation AND money. When she has the chance, she enjoys long, cool drinks and beach-combing with her daughter.


claims manager

Pheli is the most important person you’ll speak to when lodging a claim. She’ll help you with the paperwork, she’ll liaise with the insurers and she’ll squabble with the assessors. Pheli loves spending quality time with her cutie-pie daughter.



Sandi steers the ship. Her calm and systematic approach to running the business means all the Ts get crossed and the Is get dotted.


claims administrator

Mampo is one of the newer members of our team but with her extensive admin experience and meticulous eye for detail she’s fast becoming a fixture. Outside of work she enjoys spending time with her family and shopping up a storm.



Jackie has extensive policy management, claims and construction insurance experience. Having previously handled complex commercial accounts, you can trust her to find the best rates for your business.




Keelin is methodical, calm and collected. She keeps a beady eye and a steady hand on renewals and is able to structure information in a way that makes it sing. Keelin is a firm believer in managing processes as well as client expectations.